TRAC provides free legal representation at dispute resolution hearings to eligible tenants. If you think you might qualify for this program, contact Zuzana Modrovic at 604-255-3099 ext. 228 for more information.
TRAC may be able to represent you if any of the following apply to your situation:
- Multiple tenants in your building are being affected by the same issue, and would like to file for dispute resolution as a group. For example:
- similar eviction notices have been given to multiple tenants;
- repair issues are impacting multiple tenants; or
- landlord has submitted an application for an additional rent increase for multiple rental units.
- You are experiencing an issue that TRAC considers serious, common, or systemic. For example:
- illegal lock outs;
- serious repair concerns or health/safety violations;
- landlord non-compliance with an order from the RTB, local government, or health authority; or
- eviction notices for landlord’s use of property given in bad faith.
Although there is no income cut-off, TRAC may give priority to tenants who cannot afford legal advice or representation from a lawyer.
TRAC’s legal advocate will ask you about the tenancy issue you are facing and determine whether or not TRAC will take on your case. Whenever we are unable to provide representation, we will do our best to provide legal information over the phone and refer you to other appropriate resources.
You may qualify for the help of a legal advocate at another organization. Most legal advocates only represent low-income tenants, and each organization has its own eligibility criteria. You can search for an advocate near you using PovNet’s Find an Advocate Map.
If you do not qualify for the help of an advocate, you may want to seek the help of a lawyer. The Lawyer Referral Service can connect you with a lawyer for a 30 minute phone consultation for $25.
You can always call our Tenant Infoline to ask questions about the dispute resolution process and how to prepare for you hearing. Please also read through our website pages on dispute resolution, as well as the Residential Tenancy Branch’s website (www.gov.bc.ca/landlordtenant).