Email Assistance

TRAC’s email service has been receiving an unprecedented number of emails and is being put on hold.

Please call TRAC’s Tenant Infoline (604-255-0546 / 1-800-665-1185) during operating hours (1-5 pm on Mondays, Tuesdays, Thursdays and Fridays; 530-830pm on Wednesdays). You can also visit TRAC’s website at and online learning platform, Renting It Right, at