Email Assistance

For legal assistance in writing, contact questions@tenants.bc.ca.

A member of our staff will respond as soon as possible. Please keep in mind that, as a small non-profit organization, our response time may be a few days if we are experiencing a high volume of emails. For urgent matters, you may want to call TRAC’s Tenant Infoline (604-255-0546 / 1-800-665-1185).

DISCLAIMER: The information contained in or linked to from TRAC’s email service is for informational purposes only. TRAC staff members are not necessarily lawyers, and the person responding is not acting as your lawyer. TRAC makes no representations, expressed or implied, that the information contained in or linked to from its email service can or will be used or interpreted in any particular way by any government agency or court. As legal advice must be tailored to the specific circumstances of each case, and laws are constantly changing, nothing provided therein should be used as a substitute for the advice of competent counsel. All legal information provided by TRAC is relevant to residential tenancies within British Columbia, and cannot and should not be relied on for tenancies elsewhere in Canada or in other countries.