Mission
TRAC’s Purpose
TRAC’s purpose is to promote and enhance the legal protection of residential tenants across British Columbia by providing information, education, research, and advocacy on rental housing matters.
TRAC’s Values
TRAC operates based on the following core values:
- Housing is a basic human right
- All tenants deserve security of tenure
- All tenants deserve access to free legal aid
- No tenant should be denied access to justice
TRAC’s Activities
TRAC’s activities can be broken down into three main categories:
- Legal Education: TRAC offers the following resources, in addition to our website:
- phone assistance (Tenant Infoline)
- in-person assistance (Housing Navigation)
- online courses (Renting It Right)
- multilingual fact sheets (more info soon!)
- template letters
- legal workshops and webinars
- Legal Assistance: TRAC’s Housing Law Clinic provides eligible clients with legal advice and representation services – most commonly regarding disputes at the Residential Tenancy Branch and BC Supreme Court.
- Law Reform: TRAC works with all levels of government and other rental housing stakeholders to advocate for systemic changes that improve the lives of BC tenants.