In-Person Assistance
Housing Navigation The Basics How to Find Us What to Bring Code of Conduct Public Computer Disclaimer The Basics TRAC has opened a new Drop-In Program, where tenants can receive free in-person support with their tenancy issues. Our Housing Navigators can provide information on tenancy issues, referrals to other organizations, and in-person support with […]
Email Assistance
Email Assistance TRAC’s Email Assistance Program has been temporarily paused due to overwhelming demand. We apologize for any inconvenience. If you have questions about your tenancy, please contact TRAC’s Tenant Infoline at 604-255-0546 or 1-800-665-1185.
Social Media
TRAC answers hundreds of questions through social media each year. For privacy purposes, please private message us your questions rather than posting them in a public manner.
Housing Law Clinic
TRAC provides free legal representation for eligible tenants living in British Columbia.
Request a Workshop
Request a Workshop TRAC offers workshops on Tenant-Landlord Law in BC to settlement agencies, educational institutions, and other non-profits working with tenants. While this service is most typically provided to organizations, we can also assist with building-wide issues, such as Additional Rent Increases, where multiple tenants are requesting a workshop. If you are an individual […]
Tenant Infoline
TRAC’s Tenant Infoline provides tenants across BC with free legal information and referral services. Call us at 604-255-0546 or 1-800-665-1185 during the following hours of operation: Monday: 1:00pm-5:00pm; Tuesday: 1:00pm-5:00pm; Wednesday: 5:30pm-8:30pm; Thursday: 1:00pm-5:00pm; Friday: 1:00pm-5:00pm.
Contact
Contact Legal Representation Media Request a Workshop Social Media Tenant Infoline