Email Assistance

Email Assistance   TRAC’s Email Assistance Program has been temporarily paused due to overwhelming demand. We apologize for any inconvenience. If you have questions about your tenancy, please contact TRAC’s Tenant Infoline at 604-255-0546 or 1-800-665-1185.  

Social Media

TRAC answers hundreds of questions through social media each year. For privacy purposes, please private message us your questions rather than posting them in a public manner.

Legal Representation

TRAC provides free legal representation for eligible tenants living in British Columbia.

Request a Workshop

TRAC offers free legal education workshops and webinars to tenants and advocates across BC. If your group is interested in requesting a workshop from a TRAC facilitator, please fill out as much of this TRAC Workshop Request Form as possible and email it to Emma Lazo. You can also reach Emma at 604-255-3099 ext. 225 if you have any questions about requesting a workshop.

Tenant Infoline

TRAC’s Tenant Infoline provides tenants across BC with free legal information and referral services. Call us at 604-255-0546 or 1-800-665-1185 during the following hours of operation: Monday: 1:00pm-5:00pm; Tuesday: 1:00pm-5:00pm; Wednesday: 5:30pm-8:30pm; Thursday: 1:00pm-5:00pm; Friday: 1:00pm-5:00pm.


Contact Legal Representation Media Request a Workshop Social Media Tenant Infoline