Email Assistance

Email Assistance TRAC’s email service has been receiving an unprecedented number of emails and is being put on hold. Please call TRAC’s Tenant Infoline (604-255-0546 / 1-800-665-1185) during operating hours (1-5 pm on Mondays, Tuesdays, Thursdays and Fridays; 530-830pm on Wednesdays). You can also visit TRAC’s website at and online learning platform, Renting It […]

Social Media

TRAC answers hundreds of questions through social media each year. For privacy purposes, please private message us your questions rather than posting them in a public manner.

Legal Representation

TRAC provides free legal representation for eligible tenants living in British Columbia.

Request a Workshop

TRAC offers free legal education workshops and webinars to tenants and advocates across BC. If your group is interested in requesting a workshop from a TRAC facilitator, please fill out as much of this TRAC Workshop Request Form as possible and email it to Emma Lazo. You can also reach Emma at 604-255-3099 ext. 225 if you have any questions about requesting a workshop.

Tenant Infoline

TRAC’s Tenant Infoline provides tenants across BC with free legal information and referral services. Call us at 604-255-0546 or 1-800-665-1185 during the following hours of operation: Monday: 1:00pm-5:00pm; Tuesday: 1:00pm-5:00pm; Wednesday: 5:30pm-8:30pm; Thursday: 1:00pm-5:00pm; Friday: 1:00pm-5:00pm.


Contact Legal Representation Media Request a Workshop Social Media Tenant Infoline