Personal Information



The Basics

Landlords in BC must follow the Personal Information and Protection Act, which outlines the rules for collecting, using, storing, disclosing, and protecting a tenant’s personal information. The Office of the Information and Privacy Commissioner for BC has developed a helpful guidance document that explains these rules in plain language.

Here are some examples of common questions that are answered in the guidance document:

  • Can a landlord require a criminal record check?
  • Can a landlord require a credit report?
  • Can a landlord collect a tenant’s Social Insurance Number?
  • Can a landlord require a prospective tenant’s banking information?
  • Can a landlord collect personal information about an individual from social media?



Previous Legal Decisions


  • Tenant awarded damages because landlord allowed police access to personal information